Service & Support
Your mission success is our first priority, that’s why Trakka’s products are designed to meet and exceed the aviation industry’s most stringent requirements. Trakka works closely with various aviation regulatory authorities, including CASA, FAA, and EASA, to achieve the highest design, production, and service certifications. This includes meticulous annual audits by these agencies of Trakka’s entire production and support processes, from design and documentation to end-user support and service.
To comply with these stringent industry manufacturing quality standards, Trakka employs a third-party oversight organization, Lloyd’s Registry, to periodically audit our compliance to certification of ISO and AS9100 standards.
The TrakkaBeam A800 is the only searchlight that has been tested and qualified to DO160F in internationally recognized and certified laboratories in Australia, Germany, and the United States. Tests undertaken to qualify to DO-160F include vibration, EMI and EMC susceptibility, magnetic effect, and lightning strike. The TrakkaBeam also meets DO-178, assuring that our embedded software is robust and provides for safe and reliable operation. Additionally, the Trakka Beam has also successfully completed MIL-STD-810 and MIL-STD-810 Test Method 519.5 Gunfire Shock.
Trakka’s Australian design, production, and service organization is AS9100 certified and holds approvals for manufacturing under CASA APMA and EASA Part 21G POA and service operates under CAR30 Regulations. Our USA facility is FAA-PMA, FAA-145 and EASA-145 approved, while our Swedish facility is CE certified, and certified as an EASA-POA by the Swedish Transport Agency and the service MOA (Part 145) is well underway.
Under its CASA APMA and EASA POA approvals, Trakka Australia is authorized to issue CASA and EASA Form 1’s for products produced under the APMA and POA. Under its FAA-PMA, Trakka USA is authorized to issue FAA 8130-3’s for new production parts and spares and Form 8130-3’s for parts repaired, modified, and overhauled under its FAA 145 & EASA 145 repair station approval.